For the VOIP application, sometimes the ISP will ask you to disable SIP ALG on your modem router. Please refer to the following steps to do the configuration.
Step 1 Press the Windows Logo Key
+"R" Key on the Keyboard at the same time or click on Start button->Run to open Run program.
+"R" Key on the Keyboard at the same time or click on Start button->Run to open Run program.Step 2 Type in cmd in the open bar and click OK.

NOTE: In Windows 7,you can also just type cmd in the search bar and
press Enter instead of above two steps .

Step 3 Type in "telnet 192.168.1.1" (192.168.1.1 is the default IP Address of the modem router, if you have changed it, please type in the matched IP) and press Enter.

NOTE:In Win7 or Vista, the telnet command may not be enabled by default, please click on Start button->Control Panel->Programs-> Programs And Features->Turn Windows features on or off,then Check Telnet Client and hit OK to enable telnet command.
Step 4 In the telnet page, type in the password for the modem router (default is admin) and press Enter.
Step 5 Type in command ip nat service sip sw off.If SIP ALG is disabled successfully, it will show Nat Sip v2 switch off!

NOTE:
All of the above settings are temporary. Once you restart or reset the modem, the SIP ALG will be turned back on.
